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 FREQUENTLY ASKED QUESTIONS
 

The Lancaster County Sheriff's Office has compiled this set of Frequently Asked Questions, click here if you do not find the answers you are looking for and we will get an answer back to you as soon as possible.

 

What are the sheriff's office hours?
While administrative support is only open Monday through Friday from 8:00am to 4:00pm, the rest of the office is always open. When you walk in the front door, a dispatcher or deputy will communicate with you through the intercom on the left.

What if I need to call the sheriff's office but it's not an emergency?
Please do not call 911. The office reserves that number only for emergencies. Instead, please dial 462-5111 and you will be given assistance or directed to the correct department.

I was recently involved in an auto accident.  Where can I obtain a copy of the police report for my insurance company?
The administrative assistant is the point of contact regarding incident/accident reports.  If the accident was handled by state police, then one would need to contact them at the regional office at 804-333-3800. 

I need to get a protective order.  How would I go about doing this?
In order to obtain a protective order, please come to the sheriff's office and ask for the magistrate.  There is a magistrate on duty 24 hours daily.  The duty magistrate will either meet with you in person or by means of the magistrate's video conference system, which is located inside the magistrate's office.

How do I file a complaint against a staff member or the agency?
Complaints may be filed directly with the sheriff or with the senior duty supervisor.  If the sheriff nor the senior duty supervisor are immediately available:
1.  Please leave your name and telephone number where you can be reached.  The duty staff will contact the sheriff or senior duty supervisor, who will call you shortly; or
2.  You may wish to return to the office or call back later to speak to the sheriff or senior duty supervisor.
All complaints will be taken in writing and must be signed.

How do I get in touch with the clerk of the Circuit Court?
The telephone numbers for the courts are as follows:
      804-462-5611   Circuit Court
      804-462-5670   General District Court
      804-462-7250   Juvenile & Domestic Relations

How do I get a concealed weapons permit?
Applications for a concealed weapon permit may be obtained from the Clerk of the Circuit Court.  That office is located in the east wing of the courthouse.  Once you have completed your application, you will need to be fingerprinted at the sheriff's office.  Please bring a valid government issued photo identification card (U.S. Passport, Virginia Driver's License or similar identification); fingerprinting for a concealed weapon permit cannot be taken without such proof of identity.  Based on the fingerprint background check, the sheriff must submit a report to the circuit court judge about your eligibility to carry a concealed weapon.  The circuit court clerk will notify you of the date and time for the judge to consider your application.

What do I do to get a Criminal History Record Check?
A criminal history record (background check) can be obtained in person with a valid government-issued photo identification card (driver's license, passport, personal identification card).  Third party requests for criminal history records require a notarized authorization from the record subject.  A local records check is limited to arrest and disposition information on file with this office; it does not include arrest information from any other law enforcement agency.  In some instances you may be directed to the Central Criminal Records Exchange, maintained by the Virginia State Police.  There is no charge for a local records check. 

What are crimes of moral turpitude?
Crimes of moral turpitude include any crime that involves telling a lie, cheating or stealing (includes theft, bad checks, shoplifting).  Crimes such as these, and felony crimes, indicate that the person is not honest and that what he/she says cannnot be taken as being true.

Is there an events calendar that informs the public of events the sheriff's office will be involved in? 
Sorry, but we don't keep an events calendar any more.  We tried, but it became too difficult to keep it up to date.  The sheriff's office usually has a booth at the community fairs, Kilmarnock Day events, and at other special events when asked by the host.  The Rappahannock Record is a good source for finding community event information.

How can I pay off a traffic ticket before going to court?
The General District Court will accept payments via the Internet for all traffic and criminal cases.  This includes prepayments for cases that have not been heard, and for cases the Court has heard (post court).
You can make payments at: 
www.courts.state.va.us
Click on the link:  Pay Traffic Tickets and Other Offenses

 

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